Vennuefurnish

Shipping & Returns

At Vennuefurnish, we want your ordering experience to be simple, clear, and reliable. This page explains how our shipping, delivery, returns, and exchanges work.

Shipping Information

We carefully prepare every order to make sure your furniture and decor items arrive in good condition.

Delivery times may vary depending on product availability, order size, delivery location, and whether the item is ready to ship or made to order.

Once your order is confirmed, our team will contact you with the estimated delivery timeline and any important delivery details.

Delivery Areas

Vennuefurnish offers delivery to selected locations.

For large furniture orders, delivery availability and cost may depend on your city, address, and the size of the items ordered.

Please contact us before placing a large order if you need confirmation about delivery to your area.

Shipping Costs

Shipping fees are calculated based on delivery location, product size, order quantity, and any special handling requirements.

Any delivery charges will be confirmed before your order is finalized.

Order Processing

After your order is placed, our team will review the details and confirm product availability.

Orders are processed during business days only.

Custom, bulk, or special-order items may require additional preparation time.

Receiving Your Order

Please check your items carefully at the time of delivery.

If you notice any visible damage, missing items, or incorrect products, contact us as soon as possible with photos and your order details.

Claims made after delivery may be harder to verify.

Returns Policy

We accept returns only for eligible items that are unused, undamaged, and in their original condition.

To request a return, please contact us within 7 days of receiving your order.

Returned items must be approved by our team before being sent back.

Non-Returnable Items

The following items cannot be returned:

• Custom-made furniture

• Special-order items

• Used or installed products

• Items damaged after delivery

• Clearance or final sale products

• Products without original packaging, when applicable

Exchanges

If you received the wrong item or there is a confirmed defect, we may offer an exchange or replacement depending on product availability.

Each request will be reviewed individually by our team.

Refunds

Once your returned item is received and inspected, we will inform you whether the return has been approved.

Approved refunds will be processed using the original payment method or another agreed method.

Delivery fees are usually non-refundable unless the issue was caused by an error from our side.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us immediately with:

• Your order number

• Clear photos of the item

• Photos of the packaging

• A short description of the issue

Our team will review the case and contact you with the next steps.

Contact Us

For questions about shipping, delivery, returns, or exchanges, please contact the Vennuefurnish support team before placing your order.

We are here to help you choose the right products and make your purchase experience smooth and secure.